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Contact The Nutro Company Customer Service

The Nutro Company Phone Numbers and Emails

Toll-Free Number:

  • 1 (800) 833-5330
Call customer service
Send Message

Customer Service:

  • 1 (844) 316-5985

Accessibility:

  • 1 (800) 862-6293

The Nutro Company Emails:

Accessibility
Legal
DMCA Inquiries, Privacy Inquiries

The Nutro Company Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

The Nutro Company Customer Service Rating
5 out of 5
Contact Method Distribution
79% phone, 21% email
Most Popular The Nutro Company Phone Number
1 (800) 833-5330
Most Popular The Nutro Company Email Address
accessibility@effem.com
Average Hold Time
00:02:55
Average Calls duration
3 minutes
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact The Nutro Company Customer Service?

Most Popular Number:

(800) 833-5330
Total calls: 13 Last call: Feb 24, 2026

The Nutro Company phone number for customer service is 800-833-5330. You can call this line to get more information about available dog food, cat food, special offers, payment options, shipping and delivery. Live customer care experts are always ready to assist you with any kind of question or inquiry.
If you have problems accessing the Nutro Company website, please call 800-862-6293.

In case of non-urgent issues, you can contact the company via email. The Nutro Company email for website accessibility issues is accessibility@effem.com. If you need to get in touch with the legal department regarding DMCA notice inquiry or privacy inquiry, please send your message to dmca@effem.com or privacy@effem.com.
As an alternative to sending an email, you can submit a message to The Nutro Company customer support via the website. To do that, please click the “Contact Us” button at the top of the page. To proceed, you need to fill out an online form by providing all the requested information. After you submit the message, The Nutro Company customer support representative will get back to you.
Also, you can reach out to company representatives via the live chat. To start the chat, click the message-shaped button in the down-right corner of the page.

The company is headquartered in Tennessee. The Nutro Company address for the main office is 1550 West Mcewen Drive Franklin, TN 37067 United States. You can use this address to contact the company via regular mail. If you need to return the items you purchased, contact the support team to get details on the return procedure and return address.

PissedConsumer Club

Contact Information

The Nutro Company Website:

The Nutro Company Help Center:

Corporate Office Address:

The Nutro Company
1550 West Mcewen Drive
Franklin, Tennessee 37067
United States

Other Info (opening hours):

Mailing Address:

100 International Drive

Mount Olive, NJ 07828


800 High Street

Hackettstown, NJ 07840

More contact details

Summary of The Nutro Company Customer Service Calls

29 TOTAL
CALLS
03:04 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Nutro Company?

Request for Information Question:

  • “Help with purchase”
  • “Information”
  • “Trying to find out about changing their dog foods.”

Product/ Service Question:

  • “Bad food”
  • “Discuss your product”
  • “A lot of powder in dog food”

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancel my order”

Payments and Charges Question:

  • “Coupons”

Other Question:

  • “Stock issue”
  • “Allergic reaction”
  • “Feeding instructions”

About

Related Companies

Mars, Banfield Pet Hospital, VCA Animal Hospitals, Bluepearl Veterinary Partners, Pedigree

Summary

The Nutro Company is a pet food manufacturer with long history. This trusted supplier of quality cat and dog food was founded in 1926. Being one of the industry veterans and leaders, the company not only sets standards for pet food but also evolves its products with all innovations and nutritional advances. Food produced by The Nutro Company is natural and has all necessary vitamins and minerals. Constantly focusing on pets’ health and well being, the company has created its own nutrition philosophy that considers the needs of all animals, even those who are extremely sensitive about nutrition. For such pets The Nutro Company produces special food with a Grain Free, limited ingredient formula.

The Nutro Company reviews and complaints

The Nutro Company is ranked 66 out of 1357 in Pet Stores category

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